perfectketo

Have questions about Perfect Keto? Check out our help center.

Perfect Keto Help Center

What is your product's shelf life and can they be frozen?

Are your products Kosher?

What products have caffeine?

Which products will break my fast?

What liquid should I mix with the products?

Can Perfect Keto products be used together?

Can I use your products with hot water?

What makes Nola Bars unique?

Are Nola Bars keto-friendly?

Are the nuts used in Nola Bars fried in vegetable oils?

What is Allulose and why are you using it in Perfect Keto Nola Bars?

Is your Whey Protein grass-fed?

How do I best use Perfect Keto Electrolytes?

Do I need to follow a ketogenic diet to receive the benefits of Perfect Keto Electrolytes?

Can I bring your powdered products on airplanes?

Are your products vegan?

Are your products gluten-free?

Is Beauty+Sleep Collagen dairy-free?

What are the ingredients in Beauty+Sleep Collagen?

Does Beauty+Sleep Collagen contain melatonin?

How do I use Beauty+Sleep Collagen?

How are Nola Bars sweetened?

How many Nola Bars are in a box?

Do Nola Bars need to be refrigerated?

How many net carbs are in Perfect Keto Nola Bars?

Can I use Nola Bars as a meal replacement?

Is Beauty+Sleep Collagen gluten-free?

Does Beauty+Sleep Collagen help with sleep?

When should I use Beauty+Sleep Collagen?

Is there less powder in the Exogenous Ketone Base container?

When do Keto Bars expire?

What if my Keto Bars arrive melted?

Can I buy a single keto bar?

What makes Keto Bars better than other bars?

Can I find Keto Bars in any stores?

My product arrived damaged, what do I do?

Product Questions

My order is already shipped, can I still cancel?

Do you offer free shipping?

My order keeps getting cancelled, why?

How do I return my product?

What is your return and exchange policy?

How do I cancel my order?

How To Clear My Shopping Cart?

My package tracking is not updating, where's my package?

What countries do you not ship to?

What is the standard shipping time in the US?

My package says it was delivered but I can't find it. What is the next step?

Where's my package and how do I track it?

What is the standard international shipping time?

Am I responsible for customs/duties fees?

My package is being sent to the wrong address, how do I correct that?

How does shipping work?

Shipping & Orders

How can I cancel my subscription?

Steps To Update Your Payment Info

How do I change the order frequency for my subscription?

How do subscriptions work?

How do I edit my subscription?

How do I cancel a subscription?

Subscription Questions

What is Keto Flu?

What is insulin sensitivity?

What is Keto-Adaptation?

Is Cyclic Keto an effective strategy?

How do I get my ketone levels higher?

How do I measure my body fat or muscle mass?

How do I maintain a Ketogenic Diet?

What are the best flours to use on Keto?

How much MCTs can I have on Keto?

What is the difference between MCT Oil and Coconut Oil?

Can Keto cure cancer?

Should I exercise fasted on Keto?

Is caffeine healthy?

Keto Questions

Do you offer a Military Discount?

I found a discount code after I ordered, can you apply it?

Why isn't my discount code working?

What if my discount code didn't work?

What are the requirements for the build-your-own-bundle promo?

How do I earn and redeem points?

Do you offer samples?

Discount & Promotions

How do I become a Perfect Keto Wholesaler?

Do you have phone support?

What do I do if your site is down?

I ordered my product on Amazon but your website is cheaper, can you refund me the difference?

How do I access my account?

Where to buy Perfect Keto products in stores?

How do I update my credit card on my account?

How do I contact customer support?

Thanks for showing interest in joining our Perfect Keto Wholesale program. You can apply to our wholesale program via the link below:. https://www.perfectketo.com/new-wholesale-accounts/

<div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><p id="isPasted">Thanks for showing interest in joining our Perfect Keto Wholesale program.</p><p>You can apply to our wholesale program via the link below:</p><p><a href="https://www.perfectketo.com/new-wholesale-accounts/" style=" text-decoration: none;">https://www.perfectketo.com/new-wholesale-accounts/</a></p></article></section></div></article></section></div>

We do not currently offer phone support, but are more than happy to solve any customer problems swiftly and fully over email. Please send us an email through our contact form. You can find this form on your desktop by hitting the "Contact" button in

<div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><p data-mce-fragment="1" id="isPasted">We do not currently offer phone support, but are more than happy to solve any customer problems swiftly and fully over email.&#xA0;</p><p data-mce-fragment="1">Please send us an email through our contact form. You can find this form on your desktop by hitting the &quot;Contact&quot; button in the top right corner of your screen. On a mobile device you can find the &quot;Contact&quot; button in the menu at the top of your screen.</p><p data-mce-fragment="1">Or you can email us anytime at&#xA0;Hello@PerfectKeto.com&#xA0;:)</p><p data-mce-fragment="1">Our Customer Experience team will get back to you as soon as possible.</p></div></article></section></div></article></section></div>

Please clear your cache and try again. It's likely that there was a temporary issue with your connection and you should be able to try again without any issue. Still having trouble?. If you're still having trouble finding your answer or need to talk

<div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><p data-mce-fragment="1" id="isPasted">Please clear your cache and try again. It&apos;s likely that there was a temporary issue with your connection and you should be able to try again without any issue.</p><p data-mce-fragment="1"><strong data-mce-fragment="1">Still having trouble?</strong></p><p data-mce-fragment="1">If you&apos;re still having trouble finding your answer or need to talk to a human, on your desktop hit the &quot;Contact&quot; button in the top right corner of your screen. On a mobile device hit the &quot;Contact&quot; in the menu at the top of your screen.</p><p data-mce-fragment="1">Also, you can always just shoot us a direct email at&#xA0;help@perfectketo.com.</p><p data-mce-fragment="1">Our Customer Care team will get back to you as soon as possible.</p></div></article></section></div></article></section></div>

Amazon is on a different system than our site so we are not able to issue refunds for a difference of price in products.

<div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><div itemprop="articleBody" id="isPasted"><span data-mce-fragment="1">Amazon is on a different system than our site so we are not able to issue refunds for a difference of price in products.</span></div></div></article></section></div></article></section></div>

Access your account here:. https://shop.perfectketo.com/account/login. Having trouble?. There are three reasons why you may not be able to access your account:. Still having trouble?. If you're still having trouble finding your answer or need to talk

<div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><p data-mce-fragment="1" id="isPasted"><strong data-mce-fragment="1">Access your account here:</strong></p><p data-mce-fragment="1"><a href="https://shop.perfectketo.com/account/login" style=" text-decoration: none;">https://shop.perfectketo.com/account/login</a></p><p data-mce-fragment="1"><strong data-mce-fragment="1">Having trouble?</strong></p><p data-mce-fragment="1">There are three reasons why you may not be able to access your account:</p><ul data-mce-fragment="1"><li data-mce-fragment="1">Your password is incorrect<ul data-mce-fragment="1"><li data-mce-fragment="1">Reset your password: <a href="https://shop.perfectketo.com/account/login" style=" text-decoration: none;">https://shop.perfectketo.com/account/login</a></li></ul></li><li data-mce-fragment="1">Your account was never activated via email<ul data-mce-fragment="1"><li data-mce-fragment="1">Search your email for: &quot;Customer account activation&quot;</li></ul></li><li data-mce-fragment="1">Your account is under a different email address</li></ul><p data-mce-fragment="1">&#xA0;<strong data-mce-fragment="1">Still having trouble</strong><strong data-mce-fragment="1">?</strong></p><p data-mce-fragment="1"><span data-mce-fragment="1">If you&apos;re still having trouble finding your answer or need to talk to a human</span>, on your desktop hit the &quot;Contact&quot; button in the top right corner of your screen. On a mobile device hit the &quot;Contact&quot; in the menu at the top of your screen.</p><p data-mce-fragment="1">Also, you can always just shoot us a direct email at&#xA0;help@perfectketo.com.</p><p data-mce-fragment="1"><span data-mce-fragment="1">Our Customer Care team will get back to you as soon as possible.</span></p></div></article></section></div></article></section></div>

Great question and we are so glad you are asking. At this time we are not currently widely available in retail outlet. However, you can get Free US Domestic delivery on any order over $60 via our online store at shop.PerfectKeto.com.

<div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><p id="isPasted">Great question and we are so glad you are asking.</p><p>At this time we are not currently widely available in retail outlet. However, you can get Free US Domestic delivery on any order over $60 via our online store at&#xA0;<a href="https://shop.perfectketo.com/" target="_blank" style=" text-decoration: none;">shop.PerfectKeto.com</a>.</p></div></article></section></div></article></section></div>

We have been experiencing a temporary glitch in our billing system that is preventing our subscribers from updating their card on file in their Account Manager. If the glitch is affecting you, you will receive a "gateway rejection:avs" code when you

<div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><p data-mce-fragment="1" id="isPasted">We have been experiencing a temporary glitch in our billing system that is preventing our subscribers from updating their card on file in their Account Manager.</p><p data-mce-fragment="1">If the glitch is affecting you, you will receive a &quot;gateway rejection:avs&quot; code when you put in your card after you log in. When this happens, your subscription(s) will become inactive and will disappear from view on your account. We are doing this to prevent unwanted purchases from going through.&#xA0;</p><p data-mce-fragment="1">If you&apos;re wanting to continue with your subscriptions, we&apos;ll need you to sign up again and go through the check out process the same way when you first signed up.</p><p data-mce-fragment="1"><em data-mce-fragment="1">Note: If you can still see your subscriptions as active in your account, then the glitch has not affected your account. You can</em><em data-mce-fragment="1"><span data-mce-fragment="1"> </span></em><em data-mce-fragment="1">Contact</em><em data-mce-fragment="1"><span data-mce-fragment="1"> </span></em><em data-mce-fragment="1">our Care Team since your subscriptions have not been deactivated.</em></p><p data-mce-fragment="1"><strong data-mce-fragment="1">To contact us</strong><span data-mce-fragment="1">&#xA0;</span>on your desktop hit the &quot;Contact&quot; button in the top right corner of your screen. On a mobile device hit the &quot;Contact&quot; in the menu at the top of your screen.</p><p data-mce-fragment="1">Also, you can always just shoot us a direct email at&#xA0;help@perfectketo.com.</p><p data-mce-fragment="1">Our Customer Care team will get back to you as soon as possible.</p></div></article></section></div></article></section></div>

Have a question?. The fastest way to get an answer to your question is to look for it in our search tool that you can find at the top of this screen. Still can’t find the answer?. If you're still having trouble finding your answer or need to talk to

<div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><section data-mce-fragment="1"><article data-mce-fragment="1"><div itemprop="articleBody" id="isPasted"><p data-mce-fragment="1" id="isPasted"><strong data-mce-fragment="1">Have a question?</strong></p><p data-mce-fragment="1"><span data-mce-fragment="1">The fastest way to get an answer to your question is to look for it in</span><span data-mce-fragment="1">&#xA0;</span>our search tool that you can find at the top of this screen.</p><p data-mce-fragment="1"><strong data-mce-fragment="1">Still c</strong><strong data-mce-fragment="1">an&#x2019;t find the answer?</strong></p><p data-mce-fragment="1"><span data-mce-fragment="1">If you&apos;re still having trouble finding your answer or need to talk to a human</span>, on your desktop hit the &quot;Contact&quot; button in the top right corner of your screen. On a mobile device hit the &quot;Contact&quot; in the menu at the top of your screen.</p><p data-mce-fragment="1">Also, you can always just shoot us a direct email at&#xA0;hello@perfectketo.com.</p><p data-mce-fragment="1"><span data-mce-fragment="1">Our Customer Care team will get back to you as soon as possible.</span></p><p data-mce-fragment="1"><span data-mce-fragment="1"><strong data-mce-fragment="1">Want to interact with us on social media?</strong></span></p><p data-mce-fragment="1"><span data-mce-fragment="1">We have a handy-dandy</span><span data-mce-fragment="1">&#xA0;</span><a href="https://web.archive.org/web/20230606165658/https://www.facebook.com/groups/perfectketocommunity" data-mce-fragment="1" data-mce-href="https://web.archive.org/web/20230606165658/https://www.facebook.com/groups/perfectketocommunity" style=" text-decoration: none;"><span data-mce-fragment="1"><u>Facebook Community</u></span></a><span data-mce-fragment="1"><u>&#xA0;</u></span><span data-mce-fragment="1">for Keto-ers like you. Or check out our</span><span data-mce-fragment="1">&#xA0;</span><a href="https://web.archive.org/web/20230606165658/http:/instagram.com/perfectketo" data-mce-fragment="1" data-mce-href="https://web.archive.org/web/20230606165658/http:/instagram.com/perfectketo" target="_blank" style=" text-decoration: none;"><u>Instagram</u></a><span data-mce-fragment="1">&#xA0;</span><span data-mce-fragment="1">for some fun Keto posts!</span></p></div></article></section></div></article></section></div>

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